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Accessibility at the Visit Jyväskylä Region Tourist Office

On this page, you will find information on accessibility and inclusiveness at the Tourist Office. The Visit Jyväskylä Tourist Office is accessed through the entrance on the Asemakatu street. At the entrance door, there are two thresholds, each 5 centimetres high. Read more about accessibility at the Tourist Office below. The Tourist Office is a safe space where everyone is welcome. The Tourist Office is also a We Speak Gay Partner.

If you need help getting to us, please contact the Tourist Office at tel. +358 (0) 14 569 0113, e-mail [email protected].

Accessibility at the Tourist Office

Photo: Rinna Valjakka

Entrance and access

The Visit Jyväskylä Region Tourist Office is located in the shopping centre Forum, but the entrance is located on Asemakatu street. There is no designated parking for drop-offs at Asemakatu street. However, when dropping off a passenger, you can drive directly to the main entrance at Asemakatu 7, 40100 Jyväskylä. The nearest accessible parking space is located on the 3rd to 5th floor of the parking garage in the Sokkari shopping centre. Access to the Sokkari parking garage is from Vapaudenkatu street.

At the entrance door, there are two thresholds, each 5 centimetres high. There are two heavy doors at the entrance. The outermost lobby is fairly cramped. If you need help, for example, with opening the doors, please contact the staff. The staff is happy to help you get in.

Photo: Rinna Valjakka

Interior spaces

The tourist information service desks are located right after the outermost (“draught”) lobby on the right. No induction loop is provided at the service desks. There are movable chairs in the room, so you can sit while you are being served. The space is long and narrow in shape, but it is nevertheless possible to move inside with a wheelchair.

Photo: Kauppakeskus Sokkari

Accessible toilet

The closest accessible toilet is on the ground floor of the shopping centre Sokkari on the other side of the street.

Inclusiveness at the Tourist Office

Photo: Hannu Virtanen-Medina

Everyone is welcome

Jyväskylä Region Tourist Office welcomes everyone, regardless of occupation, education, religion, ethnic background, nationality, mobility restrictions or sexual orientation. Our goal is for all visitors and staff to feel accepted and valued as themselves.

The Tourist Office provides services on the spot in summertime as well as through our digital channels (chat, email and phone). Feel free to ask for advice, we will help to the best of our ability and knowledge.

The Tourist Office staff have compiled a wealth of information on the Jyväskylä Region tourist area for various target groups and have also made this information readily available on Visit Jyväskylä Region’s website. The Tourist Office staff are happy to give advice and tips on attractions and services suitable for different types of travellers. We are also constantly developing our expertise and information base and happily welcome any feedback.

We emphasise diversity, non-discrimination and equal treatment for our clients, employees and partners.

Visit Jyväskylä Region is a We Speak Gay Partner.

Visit Jyväskylä Region tourist information sign

Further information on the accessibility of the Tourist Office

Shopping Centre Forum
Jyväskylä-info
Asemakatu 7, 40100 Jyväskylä
Main entrance from Asemakatu
p. +358 14 569 0113
travel (at) jyvaskyla.fi